We’ve all had a “bad” boss before. We’ve all worked in places where we felt unseen as human beings with lives outside of the 9-5. The goal of this presentation is to bring awareness to the need for empathy and emotional intelligence in the workplace and as a leader in addition to how you can improve empathy and emotional intelligence on your teams.

• What is empathy and emotional intelligence?
• Great – so why does that matter at work?
• How internal or unconscious biases affect empathy. 
• Checking your emotional intelligence. 
• Methods/suggestions/ideas for discussing empathy and emotional intelligence with your teams.
• How to work with team leaders or managers to improve/discuss empathy and emotional intelligence.
• How to work with large teams/full teams on empathy and emotional intelligence.
• Resources to use. 

What participants will leave with: Participants will leave with a new look at how empathy and emotional intelligence affect working relationships, how to work better with people who have different personalities or life experiences than our own, and how to work with their teams to discuss and improve empathy and emotional intelligence.

Registration Fees
FREE for WIT Members
$25 for Non-members

WIT Members can access this Event Recording from the Member Portal

Speaker

Taylor Wood

Taylor Wood is an experienced program manager, communication strategist, and change management strategist dedicated to building and leading proactive teams that go above and beyond for her clients. In her current role, Taylor oversees a portfolio of communication, marketing, and event-planning teams across several government agencies in addition to focusing on business growth. Previously, Taylor has led a number of teams within the Defense Threat Reduction Agency, Department of the Navy, Department of Veterans Affairs, Defense Health Agency, Department of Health and Human Services, and the Department of Energy.

Throughout her career, her focus has been on learning various management styles and techniques to ultimately help others achieve success. In addition to growing team members and providing exceptional service to clients, Taylor enjoys training others in empathetic leadership and communication strategy.

Taylor has an M.A. in Strategic Communications from American University, B.A. in Communication Studies from West Virginia University, and holds a Project Management Professional Certificate from the Project Management Institute and a Prosci Change Practitioner Certification.